Everything You Need, All in One Place

“For two years now, PSSC has provided Library of America with top-notch customer service and warehouse management. Their CSRs have enthusiastically learned about the authors and works we publish, and their familiarity with our books has been noticed by our customers—who write to us often to express their gratitude for the friendly and knowledgeable service we are able to provide. And the warehouse staff, too, is notable not only for their exactness and proficiency but also for their eagerness for handling unusual inventory requests and special projects. The logistics and services provided by PSSC have freed up time for our own staff to publish and sell Library of America books and services.”

“AASHTO has worked with PSSC since early 2021, and they are always friendly, responsive, and easy to work with. Their warehouse is organized and efficient and they always offer helpful customer service to our members and customers. They really are a wonderful partner.”

“…impressed with the speed of PSSC’s fulfillment operations, which matches well with the smooth transition and flexibility that we’ve seen from the team. We are very happy with our move and work with PSSC.”

“As an established business of over seventy years, our previous third-party warehouse and shipping service provider had been adequately serving our needs. Seldom did we experience an issue. Then, unexpectedly, we were forced to find a new provider, and in an extremely short time frame. The urgency, and the quick relocation placed a heavy burden onto PSSC who did not have any time to become familiar with our company, our product, or our expectations. Almost immediately, the team at PSSC jumped right in as a trusted and valued partner. We were made to feel appreciated and were given the attention that our unforeseen situation demanded. The thoughtful and careful guidance of the entire team at PSSC helped minimize the negative consequences of such an abrupt disruption. We have resumed business “as usual” and the PSSC team is to thank for that.”

“Our partnership with PSSC is everything to New Harbinger Publications. Knowing that our inventory is safely stored, our orders are efficiently and expertly shipped, our returns are processed correctly and in a timely manner and we can rely on the whole team to be responsive gives us peace of mind to be able to focus on our core business of publishing quality books. PSSC professionally manages shipments to our high-maintenance accounts and foreign distributors and is always fast to adapt and pivot as requirements change. They are innovative and forward-thinking. We truly think of PSSC as our partners and look forward to working with them far into the future.”

“As an independent publisher who self-warehoused for decades, partnering with PSSC has been a dream! Transitioning to PSSC was easy as they integrated CoreLogic with our fulfillment and inventory software. The PSSC customer service team is smart and efficient. They help us meet special packing requirements, assist with foreign shipments, and coordinate with distributors. First rate service all around!”